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Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

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Do You Ship Internationally?

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How Long Will It Take To Get My Package?

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PAYMENT

What Payment Methods Are Accepted?

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Is Buying On-Line Safe?

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Order & Retunrs

How do I place an Order?

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How Can I Cancel Or Change My Order?

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Do I need an account to place an order?

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How Do I Track My Order?

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How Can I Return a Product?

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We’re Here to Help ! Contact us

FAQ

1 Q: How does this site work?

A: You can browse the site or use our search engine to find the products of your choice. You can then add them to your shopping bag and click Place Order. You tell us your address, select a delivery time -base, you’re done. An ES Trading BD representative will then deliver your order directly to your home or office.

2 Q: How much is the delivery cost?

A: Delivery charge

3 Q: How can I contact you?

A: You can always call +8809678221048 or mail us at support@estradingbd.com.

4 Q: What is your delivery time?

A: We deliver every day from 10 am to 10 pm. You can choose from the available slots to find something convenient for you.

5 Q. How do I know if my order is here?

A: representative of estradingbd will call you as soon as your order arrives to inform you of your delivery.

6 Q: How do I pay?

A: We accept cash on delivery and we also have online credit card and online development services. Don’t worry, our estradingbd representatives will always bring enough change.

7 Q: Do you serve in my area?

A: We are currently providing services in cities of Bangladesh including Dhaka.

8 Q: I can’t find the product I’m looking for What should I do?

A: We are always open to new suggestions and will only add an item to our inventory for you. There is a “product request” feature that you can use to let us know about your requirements. You can also call the number or mail to support@estradingbd.com to add an item to our inventory.

FAQ

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